Get in Touch with PapaTea

We love hearing from our fellow tea lovers!

Whether you have a question about your order, need a recommendation for the best green tea to drink, or just want to share your daily tea ritual with us, our team is here to help. As a proud Melbourne-based Australian tea company, we're dedicated to providing friendly and helpful customer service.

Quick Answers

Looking for an immediate answer? Many common questions about our loose leaf tea, our tea delivery Australia-wide, and brewing methods are covered on our comprehensive FAQ page. It's the quickest way to get information!

How to Reach Us

General Enquiries For all questions about your order, our products like our herbal tea for sleep or our energising black tea, the best way to reach us is via email. We aim to respond to all messages within one business day.

• ✉️ Email: papa.tcompany@gmail.com

Wholesale & Corporate Gifting Interested in becoming a stockist or looking for premium corporate tea gifts? Please direct your enquiry to our wholesale team via the email above with "Wholesale Enquiry" in the subject line for the fastest response.

Connect With Us

Follow our journey and be the first to know about new blends and special offers. Connect with the PapaTea community on social media!

Our Details

• Based In: 15 Cochranes road, Moorabbin VIC 3189, Australia
• Customer Service Hours: Monday - Sunday, 9:00 AM - 5:00 PM AEST