Shipping policy

Shipping Policy

We offer domestic and international shipping to ensure you can enjoy our premium teas anywhere in the world.

• Orders are processed within 1–3 business days.

• Delivery times vary based on destination and shipping option selected at checkout.

• Free standard shipping on Australian orders over AUD $99.

• International shipping rates are calculated at checkout based on your location.

• All orders are shipped from Melbourne, Australia.

If you have any questions about your shipment or require express options, please contact us at papa.tcompany@gmail.com before placing your order.

Payment Policy

We accept the following secure payment methods for your convenience:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

• UnionPay

• eftpos (Australia)

• PayPal

All payments are processed securely through Shopify Payments and PayPal, ensuring your data is protected at every step.